Webstock's (very friendly) terms & conditions

'Tickets' and the registration process

As is fitting for a gig named Webstock, registrations are handled electronically. No paper tickets or tax invoices will be issued.

Once registration is received by the Webstock registration elves, confirmation will be emailed to the person who's been registered. At the same time, a tax invoice will be emailed to the person nominated in the registration process to receive the invoice.

A permanent record of these is maintained by said Webstock registration elves who can re-issue these items if yours get lost.

Fees

All fees become payable at the time the booking for the Webstock event is made.

If the fee remains unpaid at the time of the Webstock event, the following may occur:

• bad karma
• denied entry to the Webstock event with no reduction in your liability to pay the fee
• the heavies being called in to chase up said fees

The moral of the story is to ensure you've paid before the event begins.

Transfers

If you've booked but then can't attend, it's fine for another person to attend in your place. It is much appreciated if can let us know at least 48 hours before the Webstock event.

Cancellations and refunds

• Should you wish to cancel your registration at least one week before the event, we'll refund you in full minus a $50 admin fee.
• If you cancel within a week of the event, we'll refund 25% of the purchase price.
• If you do a no-show on the day of the event, you'll be liable for the full purchase price.

Moral of the story: don't cancel and if you do, let us know asap.

Changes to content, postponement, cancellation

In the unlikely event of cancellation of a Webstock event, the liability of Webstock is limited to the return of paid fees.

Webstock may alter the times, dates and speakers of Webstock events by notice to you at any time. While we are sorry if this causes inconvenience, Webstock will not be liable for any loss, damages or sadness arising from such changes.

Privacy

Introduction

This privacy statement details how we handle and protect your information. It will apply to any information you provide to us:

• when visiting our website
• through contacting us via email, telephone, or any other correspondence
• through using our registration system

What information do we collect?

When you register for our conference, workshops or any other Webstock event, or register your interest in hearing about future events, we will collect that information which is necessary for us to do what we do (ie run lovely events). This information may include:

• your name and the name of your organisation
• your email address, address and telephone number
• any special requirements you may have
• your credit/debit card number, expiry date and billing address

How is this information used?

We may use the information we collect to:

• process your order and create your tax invoice and ticket(s)
• send you ongoing information regarding the Webstock event(s) for which you have registered
• inform you of related upcoming events
• make you namebadges and other personalised Webstock items and presents

Disclosure of Personal Information to Third Parties

We may be required on occasion to disclose your personal information to third parties eg if required by law or to provide the service you requested. Other than these occasions, we do not disclose your personal information for any other purpose unless you have authorised us to do so.

Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.

Security

Your security is of immense importance to us. Any information we collect from you is stored in a secure database.

We use 128 bit encryption in areas where personal details for payment are required. To ensure your confidentiality a secure (SSL) connection is required (by the server) for the entire registration section of our site.

Cookies

A cookie is another word for a biscuit.

It is also a small text file that a website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the option of accepting or refusing it. Our site may from time to time make use of this type of cookie to measure visitor patterns at our site.

Access and correction

We will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. Should you wish to access or amend this information, or to opt out of receiving any communications or be removed from any databases - which is cool and we won't hold against you - please contact Mike.