Webstock '17: Janine Gianfredi​ -  Go where the work is. Inside the US Digital Service.

Janine Gianfredi​

Go where the work is. Inside the US Digital Service.

Millions of people rely on the government every day. Veterans apply for benefits. Students compare financial aid options. Small business owners seek loans. Too often, confusing user experience and cumbersome processes make these interactions difficult and frustrating. Enter the United States Digital Service, a start-up at the White House using technology and design to improve the government’s most important digital services. Join Janine Gianfredi to learn how the organization hired over 200 top techies into public service, established a values-based organization, and drove change in one of the largest bureaucracies in the world.